Every refurbished laptop sold by ChennaiLaptops comes with a 6-month warranty covering hardware defects. This includes motherboard, RAM, storage, display, keyboard, and ports.
✓ Hardware failures not caused by physical damage ✓ Screen defects arising from manufacturing ✓ Charging issues and port failures ✓ Keyboard and trackpad malfunctions
✕ Physical damage, drops, or liquid spills ✕ Software issues or OS reinstallation requests ✕ Consumable parts like battery degradation beyond 30% ✕ Accessories (chargers, bags)
1. Contact us via WhatsApp or email with your order ID 2. Describe the issue with photos/video if possible 3. Ship the laptop to our Chennai service centre 4. We repair or replace within 7–10 business days 5. Return shipping is covered by us for valid claims